Account deletion

You stay in control.

You can request deletion of your Last Cone account and associated personal data here, even if you no longer have the app installed.

Email us from your registered address

Using the email address linked to your Last Cone account helps us confirm that the request is genuine. The prepared email asks only for the minimum information we need to locate the account and deal safely with any team you own.

Request account deletionIf you cannot access the registered email, contact support@lastcone.co.uk and we will use proportionate identity checks.
  1. 01

    Send the request

    Email us using the button on this page. Deleting the app from your phone does not delete the account.

  2. 02

    Confirm ownership

    We may ask you to confirm limited account or team information. We will never ask for your password.

  3. 03

    Protect the team

    If you are the only head coach, we will agree whether to transfer team ownership or delete the team data.

  4. 04

    Complete and confirm

    We aim to complete verified requests within 30 days and will email you when the process is finished.

Account data linked to you

  • Your coach profile and sign-in account
  • Your personal membership and invitation records
  • Personal information that is no longer needed for a team you manage
  • Local Last Cone data when you remove the app or clear its storage

What may remain temporarily

We may retain a minimal record of the request, security/audit records or information required to establish, exercise or defend legal claims. Where a team must remain for other authorised coaches, your access and personal identifiers will be removed or separated where reasonably possible.

Need help before deleting?

We may be able to solve an access, sync or team-ownership problem without removing the account.

Contact support